TERMS OF SERVICE

Last updated: 2026-05-25

1. Acceptance

Shippin is operated by Friskly AB, org.nr 559500-7526, Skogsvägen 9, 141 44 Huddinge, Sweden. By creating an account on Shippin, you agree to these Terms of Service and our Privacy Policy. If you do not agree, do not use the service.

2. Your account

  • You must provide accurate information when creating an account
  • You are responsible for maintaining the security of your account
  • You must be at least 18 years old to use Shippin
  • One person per account; sharing accounts is not permitted

3. Your content

  • You own the content you post on Shippin
  • By posting, you grant Shippin a worldwide, non-exclusive licence to display and distribute your content on the platform
  • You can delete your content at any time
  • You must not post content that is illegal, harmful, or violates others' rights

4. Products and waitlists

  • You are responsible for the accuracy of your product listings
  • Shippin is a showcase platform, not a marketplace; transactions happen externally
  • When you operate a product page on Shippin and collect waitlist signups, you are the data controller for those signups. Shippin acts as your processor for that data under the terms of this agreement, which incorporates by reference the standard processor obligations under GDPR Article 28.

5. Prohibited conduct

  • Spam, harassment, or abusive behaviour
  • Impersonating other users or organisations
  • Attempting to access others' accounts or data
  • Using the platform for illegal purposes
  • Uploading sexual content involving minors, CSAM, or content depicting serious violence or weapons threats
  • Automated scraping or data collection

6. Termination

We reserve the right to suspend or terminate accounts that violate these terms. You can delete your account at any time from your Settings page.

7. Content moderation policy

This section satisfies our obligation under Article 14 of the EU Digital Services Act to disclose, in plain language, how we moderate user content.

What we moderate:

  • Child sexual abuse material (CSAM). Detected automatically via Microsoft PhotoDNA hash matching. Confirmed hits are preserved as evidence, reported to NCMEC and ECPAT Sverige, and the account is permanently terminated.
  • Nudity, sexual content, violence, gore, weapons, and depictions involving minors. Detected automatically via Sight Engine classifiers (models nudity-2.1, weapon, gore-2.0, face-age, offensive).
  • Reported content. Posts, comments, and accounts users have reported are reviewed by our trust & safety team.

What happens on a flag:

  • Affected content is hidden from public view while under review.
  • You are notified by email that your upload is under review.
  • You may appeal the decision via [email protected].
  • All automated decisions are subject to human review on appeal — you have the right not to be subject to a decision based solely on automated processing.

8. Restriction notices and appeals

This section satisfies our obligation under Article 17 of the EU Digital Services Act.

When we restrict your account or content — including a ban, timeout, post removal, or account lockout — we will send you a Statement of Reasons by email. The statement will include:

  • The nature of the restriction (ban, timeout, content removal, etc.)
  • The facts and circumstances we relied on
  • The legal basis or specific Terms clause we are enforcing
  • Whether the decision was automated or made by a human reviewer
  • How to appeal the decision

You may appeal any restriction by emailing [email protected]. We respond within two business days. You also have the right to refer your dispute to an out-of-court dispute-settlement body certified under Article 21 DSA, and to seek judicial redress.

9. Reporting illegal content

Anyone can report content they believe is illegal under EU or Member-State law via the in-app Report menu, or by emailing [email protected]. We acknowledge every Article 16 notice and act on it without undue delay.

10. Disclaimer

Shippin is provided "as is" without warranties of any kind. We are not liable for any damages arising from your use of the service, to the maximum extent permitted by applicable law.

11. Changes

We may update these terms at any time. When we make a material change, we will bump the policy version and re-prompt logged-in users to accept it. Continued use after an update constitutes acceptance of the new terms.

12. Contact

Questions about these terms? Contact us at: [email protected]

See also: Privacy Policy · Contact · Report illegal content

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